Account Profile

Your Doctor

This section shows who you have designated as your Primary Care Physician (PCP)

Members Linked to this Account

Active Members

These are members for whom you are assigned as a communications designee.

Name	DOB	SSN	Subscriber ID	Group

Need to add a member to your account?

Inactive Members

Name	Subscriber ID	Term Date	Group	Display Options

Want to hide all inactive members from the website?

Password

To Update password Please Click here

Your Contact Information

Need to Modify Your Primary Contact Information?

For members enrolled through New York State of Health: Please call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220).

For members enrolled in Medicare Advantage/Dual Advantage: Please call Fidelis Care at 1-888-343-3547, (TTY: 711) or contact your local Social Security Administration (SSA) office.

For members who enrolled in a Metal-Level plan directly with a Broker: Please contact your LDSS/HRA.

For members who enrolled in Fidelis Care at Home, HealthierLife or Medicaid through your local Department of Social Services (LDSS) or Human Resources Administration (HRA): Please call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220).

Email Address

To change the email you use to login, update it here. Note that you will not be able to use your old email to login once you update it.

Current Email

New Email Address:

Confirm Email:

Communication Preferences

Go Paperless!

By going paperless, we can work together to reduce unnecessary paper mail and help the environment. As we roll out electronic documents, we’ll deliver them electronically.

By opting for paperless, you acknowledge that you will no longer receive a paper copy of applicable documents.

Paperless Billing Preferences