Account Profile

Your Doctor

This section shows who you have designated as your Primary Care Physician (PCP)

Members Linked to this Account

Active Members

These are members for whom you are assigned as a communications designee.

Name	DOB	SSN	Subscriber ID	Group

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Inactive Members

Name	Subscriber ID	Term Date	Group	Display Options

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Linked Designee

Name	DOB	Designee ID

Password

To Update password Please Click here

Your Contact Information

Need to Modify Your Primary Contact Information?

For members enrolled through New York State of Health: Please call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220).

For members enrolled in Medicare Advantage/Dual Advantage: Please call Fidelis Care at 1-888-343-3547, (TTY: 711) or contact your local Social Security Administration (SSA) office.

For members who enrolled in a Metal-Level plan directly with a Broker: Please contact your LDSS/HRA.

For members who enrolled in Fidelis Care at Home, HealthierLife or Medicaid through your local Department of Social Services (LDSS) or Human Resources Administration (HRA): Please call NY State of Health at 1-855-355-5777 (TTY: 1-800-662-1220).

Email Address

To change the email you use to login, update it here. Note that you will not be able to use your old email to login once you update it.

Current Email

New Email Address:

Confirm Email:

Communication Preferences

Go Paperless!

By going paperless, we can work together to reduce paper mail and help the environment. We will send electronic documents to you as they become available.

By choosing paperless, you acknowledge that you will no longer get a paper copy of applicable documents.

Get Fewer Phone Calls!

By selecting fewer phone calls, you will stop getting phone calls about applicable determinations. You will instead receive electronic notifications.

By choosing to get fewer phone calls, you acknowledge you will no longer get a call for applicable determinations.

Paperless Billing Preferences

Go Paperless	Product	Name

Helpful Hints

Stay healthy by scheduling preventive services! Find out more on our website!

Preventive Services Information

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Insurance Terms Explained