Sign in to Member Portal

Helpful Hints

The Member Portal gives you access to your Fidelis Care account 24 hours a day, seven days a week.
  • Pay your monthly premium and set up auto-pay
  • Find health care providers that accept your Fidelis Care plan
  • Order more member ID cards or new member ID cards
  • Change your primary care provider
  • Check your claims history
  • Submit Flex Reimbursement requests (Medicare Advantage Flex and Dual Advantage Flex members only)


…and much more!!


Renew Your Coverage

Every year, members in our Medicaid Managed Care, Child Health Plus, Essential Plan, and HealthierLife (HARP) plans must renew their health coverage. During the COVID-19 public health emergency, NY State of Health is automatically renewing coverage for members in those plans. Please contact Fidelis Care to learn more about the renewal process and any action you may need to take. Learn more.

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